UPDATED 30TH OF AUGUST 2023
Please read these terms carefully. Use of this website and associated subsites ('the site') as well as all material on the site is only permitted under the terms below.
The content has been formulated in accordance with Danish legislation and does not necessarily comply with the legislation of other countries.
To the best of its ability, the Danske Bank Group has endeavoured to ensure that the information and functions on the site are complete and correct but cannot guarantee this and assumes no liability for errors, spelling mistakes and omissions. Furthermore, the Danske Bank Group is not responsible for the appropriateness of the information and content on the site.
The information on the site has been published by the Danske Bank Group on the basis of information received from sources that are considered trustworthy, but the information has not been independently verified.
The Danske Bank Group is of the opinion that the site does not contain viruses, malware or other defects that might affect users' IT systems, but users visit and use the site at their own risk. The Danske Bank Group assumes no liability for losses resulting from use of the site. Nor does the Danske Bank Group assume any liability for the site's accessibility.
Neither the Danske Bank Group nor its management or employees assume any liability for loss, whether direct or indirect, or damages resulting from accessibility or use of the site, including any damage or defect to users' computers as a result of access to, and use of, the IT systems that make the site accessible.
Data entered in enquiry forms, including contact forms sent via the site, are protected by SSL encryption and cannot be read by third parties.
Emails sent via the (open) internet to the Danske Bank Group may not be encrypted. The Danske Bank Group therefore recommends that you do not send personal information via email.
The Danske Bank Group is the author of material published on the site. The Danske Bank Group and its entities reserve ownership rights, copyright, trademark rights and any other intellectual property rights to the site as well as products and services mentioned on the site unless it is indicated that such rights belong to third parties.
Users of this site may only read and print the above content for their own private use. Users may not otherwise copy, store, reproduce, adapt, modify, transfer, use or exploit the content of the site or parts thereof without prior written consent.
Contact information: Danica Ejendomme, CRN (CVR no.) 24919714, Holmens Kanal 2 - 12, DK-1060 Copenhagen.
2. What personal data do we process?
We process different types of personal data, depending on which services or products you order, receive or are interested in, including:
3. What do we use your personal data for?
We process your personal data in connection with our offer of tenancies, owner-occupied homes, waiting lists for these and subscriptions to newsletters.
In addition, we process your personal data in connection with:
4. What is our legal basis for processing your "regular" personal data?
We must have a legal basis (legal reason) to process your "regular" personal data, which refers to information that is not "sensitive". The legal basis will be one of the following:
5. How do we collect the information we have about you?
Personal information that we receive from you
We get the information directly from you, e.g. when
Personal information that we collect or receive from third parties
We register and use personal data about you from third parties, including:
6. Third parties with whom we share your personal data
We keep your information confidential, but we may share it with the following third parties (who must also store it securely and keep it confidential):
7. Transfers outside the EU and EEA and international organisations
In connection with IT development and support, we transfer personal data to two group companies established in countries outside the EU/EEA. These are:
When Danica Ejendomme transfers your personal data to third parties outside the EU and EEA, we ensure that your personal data and data protection rights are adequately protected by using standard contracts approved by the European Commission or the Danish Data Protection Agency.
You can get a copy of a standard contract by contacting us.
8. Profiling and automatic decision-making
Profiling is a form of automatic processing of your personal data with the aim of evaluating certain personal matters related to you in order to analyse or say something about matters concerning e.g. your personal preferences, interests, your reliability, behaviour, your geographical location.
9. How long do we store your personal data for?
We store your personal data for as long as is necessary to fulfil the purposes for which your personal data is processed. We therefore, as a general rule, store your personal data as long as we deliver a service or product.
We delete your personal data from the waiting list one year after you have ceased to show activity. That is, if you have refused 3 offered tenancies, we will delete your personal data and your entry on the list one year after the third offered tenancy was sent by email. Otherwise, we will keep your personal data on the waiting list as long as the tenancies you are signed up for continue to be managed by Danica Ejendomme.
We store your cookie data for up to three years after the last activation (your last visit to our website).
10. Information regarding your rights
Your rights regarding personal data are described in this section. To exercise your rights, you can contact us via the contact details provided below.
You can request insight into the personal data we process, including where this comes from and what we use it for. You can be told how long we store the information for and who receives information about you to the extent that we pass on information. However, your right of access may be limited to protect the privacy of others or for the sake of our business and practices. Your right of access may be restricted as a result of the prevention, investigation, disclosure or prosecution of criminal offences. Our know-how, trade secrets as well as internal assessments and materials may also be exempt from the right of access.
You can obtain information about how an automatic decision is made and the effect of such a decision, express your opinion, object to a decision and request a manual review of an automatic decision.
In some cases, you have the right to object to our processing of your personal data. This applies, among other things, when the processing takes place on the basis of our legitimate interests.
You have the right to object to our use of your personal data in connection with direct marketing, including profiling in connection with such a purpose.
If there are errors in your personal data, you have the right to have them corrected. If the information is incomplete, you have the right to have it completed, including by submitting a supplementary statement.
You have the right to have your personal data deleted if it is no longer necessary to fulfil the purposes for which it was provided.
However, there are some exceptions where we may, or are required to, retain your personal data, including the following:
If you believe that the information we have recorded about you is incorrect, or if you have objected to our use of the information, you can request that we limit the use of the information to storage. The use is limited to storage only until the correctness of the information can be confirmed or it can be checked whether our legitimate interests outweigh your interests. If you do not have the right to have the information we hold about you erased, you can instead request that we limit the use of the information to storage. If we only need to use the information we have about you to enforce a legal claim, you can also request that other use of the information be limited to storage. However, we may be entitled to use the information for other purposes, including to assert a legal claim or if you have given your consent to this.
If your consent forms the legal basis for a specific processing activity, you can withdraw your consent at any time, effective from the time you withdraw this consent onwards. However, please note that if you withdraw your consent, we may not be able to offer you certain services or products. Please also note that we will continue to use your personal data, e.g. to comply with an agreement we have entered into with you or if we are required to do so under applicable law.
If we use information based on your consent or an agreement, and the processing of the information is automated, you have the right to receive a copy of the information that you have provided to us in a digital, machine-readable format.
12. Contact information and right of complaint
You are always welcome to contact us if you have any questions about your rights or how we process your personal data.
You can contact us on our main number +45 70 11 25 25 or write to us via:
www.danicapension.dk/skrivpersonoplysninger (secure connection)
If you are dissatisfied with how we register and use your personal data and contacting our data protection officer has not led to a satisfactory result, you can contact our complaints officer via www.danicapension.dk/klage (secure connection) or by
writing to Danica Ejendomme, Holmens Kanal 2–12, DK-1060 Copenhagen.
If you are dissatisfied with how we process your personal data and your enquiry to our data protection officer or other departments has not yielded a satisfactory result, you can contact our complaints service: Danske Bank, Legal Department, Holmens Kanal 2–12, DK-1092 Copenhagen, email: firstname.lastname@example.org.
You can also lodge a complaint with the Danish Data Protection Agency: The Danish Data Protection Agency,
Carl Jacobsens Vej 35, DK-2500 Valby, email: email@example.com.
If, for example, your place of residence or the place of the alleged violation is in, or connected to, a Member State other than Denmark, you can typically also lodge a complaint with the relevant data protection authority in that Member State.